We stayed here for 3 days in July and when we arrived it was sunny and warm, so drinks in the beautiful grounds it was. The Staff here are... read more fantastic and had the COVID Distancing nailed, by being very organised without feeling regimented. Good breakfast and evening meal. The Staff here really look after you and the Service is super, including the new Staff who were being trained. A relaxed atmosphere here which is nicely helped along with the vast whiskey collection. Their packed lunches for our long walks were epic!

  Hotel is in nice quiet rural location. Room was perfect and a very good size. Long room is really good for relaxing - reading and having a drink. Staff are... read more excellent. Very welcoming and friendly. Really good meals - breakfast and dinner.

  We got such a lovely welcome arriving for our two nights stay. The hotel is a little tired but once you get over that you realise what a special location... read more it is. The staff are super friendly and helpful, the food is of the standard of very good pub grub. Fantastic breakfast. We enjoyed a walk around the Hams of Muckle Roe.

  Had such a lovely stay, such a nice feel to the rooms and great walks around. Service is lovely and the team are so nice. I’d definitely recommend coming... read more here for a few days The food is really good as well, so tasty. Cocktails were lovely too. 🙂 🙂

  Called in for lunch on a busy day without a booking. Welcomed and served with fabulous food. The mushroom tagliatelle was one of the best I've tasted. Service was excellent... read more and very friendly. The best restaurant. in Shetland, at least I think so.

  Busta is in an absolutely beautiful location, only complimented by extremely efficient friendly staff who couldn’t be more helpful. The meals in the restaurant in the evening we’re delicious as... read more was breakfast. Definitely recommended…!!!

  The inn is old but extremely well-maintained. Everything you would expect from an inn with history: winding hallways, croft-type deep windows, cozy sitting room, impeccable service. Full breakfast and bar.

  Enjoyed another fantastic evening at wonderful Busta to celebrate a birthday…comfort, food, service…perfection! Thank you to Joel, Grant and their superb team for another memorable stay and we very much... read more look forward to our next visit…cheers!

  On arrival, it looked very quirky and it was, but in the best possible sense. It was well appointed, with beautiful characterful public rooms. We had a large bedroom, with... read more two brass beds, overlooking the garden and the sea. OK, the sashes on windows didn't work, but the view made up for it. But the food and service were impeccable. The choice of local products and the quality of cooking were outstanding, even if the portions were large. Somewhere I would love to return to.

  A very relaxing and cosy stay at Busta House at a chilly time of year. Staff were very welcoming from the start and gave us a choice of rooms on... read more arrival to our taste. Room was warm, well appointed and welcoming to arrive to. Staff were amongst the most efficient and attentive we have experienced anywhere. The building is quite historic which adds charm to a visit with interesting rooms and furnishings throughout. Food is excellent from a varied menu with a wide choice at breakfast too including locally sourced Smoked Haddock and Kippers, all delivered efficiently. Good adherence to covid guidelines at this tricky time too. Some renovations were taking place ready for the season but any fallout from this will presumably be cleared up prior to busy times ahead and it didn't impact adversely on our stay. Hotel is quiet and in a beautiful island location. We have booked for next year already. More

  an exceptionally great place to stay , quirky and old , with lots of history and ambience around it . the staff were beyond excellent , the food and drink... read more was great , as was all the service by the the staff

  Stayed one night as part of a tour. Service and food fantastic. Would thoroughly recommend the lamb. Historic house in scenic location. Our only small quibble was that... read more the bathroom in our room was exceptionally small. Anyone larger or with mobility issues might struggle with the gap of only 1ft between the toilet and the accessible part of the bath / shower. Bathroom was recently refitted and immaculate but just a trifle snug.

  Although I’ve eaten here on previous visits to Shetland this was the first time I’ve stayed here and it won’t be my last. The hotel was clean and comfortable. It... read more is rustic and traditional and although it might be considered tired by those preferring a modern hotel I loved it.

The housekeeping of the rooms was excellent but what really stood out was the standard of customer service from all the staff. Made to feel incredibly welcome with a real can do approach. The meals were first class both breakfasts (wide choice) and the extensive dinner menu.

The attention to Covid 19 safety meant our stay was worry free.

Thank you for an excellent stay

  Three night stay here and couldn’t fault the staff and the welcome. The food is great and there is a great choice of whiskies. Lovely quiet room with view. It... read more is good to see how they are fighting back after Covid closure and many measures are in place.

  Now this the best restaurant we have been to in a long while it’s fabulous the food is amazing and the staff where very helpful wonderful atmosphere GO…..
Extremely... read more clean and a very wide menu…
We will definatly go back…
Super location right near the sea..

  Busta House Hotel always have welcoming, polite and attentive staff. The food was great, both in quality and quantity, with the menu including a number of locally sourced products.... read more My room was very comfortable and had an en-suite bathroom.

  Wonderful hotel. The young and dynamic staff are a credit to the hotel and the travel industry in the Shetland Islands. Although I was part of a large group the... read more efficiency and care of us at dinner was superb. I enjoyed a dram after my meal and I really appreciated the lovely young female member of staff who was wonderful in conversation and made me feel very welcome. I am sure fault can be found in any hotel but come with the right attitude and you will feel privileged to stay in such a lovely setting with such caring staff.

  This was a return two-night visit after our first one in February 2021 and if anything service was even better this time if that were possible. Staff at Busta House... read more are very well trained and extremely attentive. Our room this time (Muckle Roe) was unexpectedly large and very comfortable with excellent heating and a very comfortable bed. The menu and food served were nicely varied and always of a high quality. Service was very quick and efficient at every mealtime and it was easy to see why so many locals had booked to dine here each night of our stay. The building has a lovely atmosphere and great character.

  It’s said all the time but our stay at Busta House really was a highlight of our five week vacation.
Just a wonderful mix of old world service,... read more friendly helpfulness and charming accommodation.
The meals were fairly simple but very well done and nothing we asked for seemed to be too much. Being taken through to dinner after enjoying one of their many, many scotch selections in front of the open fire make each evening feel like a special occasion. The young people working at Busta House couldn’t have been nicer.

  This hotel was quite a distance from Lerwick, but with a beautiful view over the lake. The room at Busta House was smallish, but with good storage, although access to... read more the hanging cupboard was hampered by a trouser press hanging on the inside of the cupboard. The major problem was the shower, which did not produce hot water until the 3rd evening. We complained about it early on the morning of the second day to the staff (who in general were friendly and helpful) promised to look at it, but we think that it was our complaint to our tour company, which triggered action and I was finally able to enjoy a hot shower on the third evening. They gave us the 3rd evening meal “on the house” in recompense. Nice, but I would have rather had a hot shower. The water provided for the bath was not hot enough for my husband to have bath on the first evening, but was on the second evening. I can’t use a bath, because of 2 knee replacements. The standard of the restaurant meals (breakfast and dinner) was generally very good, of excellent value and served in huge portions. I was pleased that the restaurant offered a good choice of smoked fish dishes for breakfast. The COVID precautions were reassuringly thorough