Enjoyed another fantastic evening at wonderful Busta to celebrate a birthday…comfort, food, service…perfection! Thank you to Joel, Grant and their superb team for another memorable stay and we very much... read more look forward to our next visit…cheers!

  Hotel is in nice quiet rural location. Room was perfect and a very good size. Long room is really good for relaxing - reading and having a drink. Staff are... read more excellent. Very welcoming and friendly. Really good meals - breakfast and dinner.

  My husband and I were recently married here and had the most perfect day. Joel and the staff ensured everything was running on time and guests were informed of what... read more was happening and where to go etc. There was no stress, and the hotel and gardens were beautiful for taking photos. All the guests thoroughly enjoyed their day and the meal was spot on! Thank you Busta for helping make our day unforgettable.

  somewhat of a 'curates egg'. There are some very positive features but also areas for improvement

Staff were helpful and lovely - 9/10
Location beautiful, shame the Voe couldn't... read more be easily seen from the hotel as there are mature trees in the garden, but as trees are almost non existent on Shetland it was nice to see some - 8/10
Building has an interesting history with the Queen visiting in 1960. However there needs to be internal maintenance as damp patches are evident, worn carpeting, flaking paint etc. Garden pleasant to sit in, providing the midges don't find you! However the long lounge is a lively room to sit in - 7/10
Room - We had a lovely light room of a good size. The bed was comfortable, but again improvements are needed, e.g. sash windows not in working order, carpet worn wallpaper coming off in a few places, electrics somewhat basic - 6/10
Bathroom, probably the worst I have experienced in a hotel. Lighting very poor. Shower fine for people less than 5ft tall! Shower in the bath, but no grab rails to assist getting in and out. No shaver point and the decor pretty dour. Needs modernisation!! - 3/10
Food was good, both evening meals were enjoyable and potions a good size, the breakfast menu had a good choice. 8/10

  Spent three nights at Busta House in July. We were lucky with excellent warm weather enabling us to explore and enjoy Shetkand from Unst to Mousa and Jarlshof.
The hotel... read more was comfortable. Food and drink tasty and well served. Drinks in the Long Room a delight and the young staff friendly and attentive.
Well recommended.

  love Busta house great friendly staff made us very welcome when we arrived very efficient nothing was a problem food excellent absolutely delicious from start to finish ⭐️⭐️⭐️⭐️⭐️ well worth... read more it. Will be back very soon another family meal.

  Myself and my now wife had our wedding here in 2018 we a magical day, Grant Joel and Alan made the day really special, the food was fantastic as was... read more the surroundings beautiful rooms and fantastic service. In whole this place is special to us. We love it.

  Had such a lovely stay, such a nice feel to the rooms and great walks around. Service is lovely and the team are so nice. I’d definitely recommend coming... read more here for a few days The food is really good as well, so tasty. Cocktails were lovely too. 🙂 🙂

  The warmest of welcomes at this quaint outpost of the truly magical island of Shetland. The staff are exemplary. The food is plentiful and delicious. The rooms... read more comfortable and in keeping with the age of the building. Not to mention the biggest selection of whiskey ever

  The Covid precautions are spot on. I had no worries about using the restaurant. Had a very good meal. The staff were excellent. They have a pager system for ordering... read more the meal and any other queries. Book early - Shetland was quiet when we were there but the hotel restaurant was busy.

  Excellent service even though we stayed in the off-season. Staff extremely friendly and helpful. Room was fine with a beautiful view onto the water. Loved the large sitting room -... read more felt like we were in a cozy Shetland manor home. Food was excellent as well. Be prepared for a few stairs, but nothing too extreme.

  The inn is old but extremely well-maintained. Everything you would expect from an inn with history: winding hallways, croft-type deep windows, cozy sitting room, impeccable service. Full breakfast and bar.

  an exceptionally great place to stay , quirky and old , with lots of history and ambience around it . the staff were beyond excellent , the food and drink... read more was great , as was all the service by the the staff

  A fabulous few days at a beautiful hotel. Fantastic food, amazing wine, gin and whisky lists and absolutely incredible staff. Nothing was too much trouble- even organising a last minute... read more taxi to Up Helly Aa.
What a great team of people - we were sad to leave and will definitely hurry back. There’s nowhere else we would rather stay in Shetland now!

  My son and I had lunch here on our five day visit to Shetland. The ambience was genteel, the food delicious and we were looked after superbly by a lovely... read more young man called Andrew. We enjoyed ourselves so much we went back two days later to repeat the experience and were not disappointed. We would happily recommend this hotel to anyone looking for good food and good service.

  We have visited Busta House several times since we moved up to live on Shetland in 2017, and on every occasion we have been delighted with the atmosphere of the... read more place, the delicious meals and the quality of service, so our son and daughter-in-law decided to hold their wedding there.
Right from the outset we were very impressed by the professional yet friendly manner in which all the details and requirements were taken, and arrangements were made to get the ball rolling. During the months leading up to the wedding, we spoke to several people who had either held their own wedding there, or had been invited as guests, and every single person said "You`ll have nothing to worry about, everything will be perfect, they will take care of everything!"
And they were absolutely right. The friendly, efficient yet relaxed manner of service, the impressive quality of the meals, drinks and surroundings; nothing was too much trouble to the staff, right down to helping us carry luggage and wedding paraphernalia from our cars up to our rooms.
We cannot praise the whole team at Busta House highly enough. A huge `Thank You`to you all.

  Why would anyone stay elsewhere in Shetland? Classic Scottish charm. Delightful staff. Good food at a sensible price. Well place to explore the islands.
We really can’t fault it. Perhaps... read more in this environmentally aware age, our sheets and towels didn’t need changing every day nor our bedroom lights switching on in anticipation of our return. I’m sure energy costs will highlight those issues anyway!!
Well done and renewed thanks.

  This was a return two-night visit after our first one in February 2021 and if anything service was even better this time if that were possible. Staff at Busta House... read more are very well trained and extremely attentive. Our room this time (Muckle Roe) was unexpectedly large and very comfortable with excellent heating and a very comfortable bed. The menu and food served were nicely varied and always of a high quality. Service was very quick and efficient at every mealtime and it was easy to see why so many locals had booked to dine here each night of our stay. The building has a lovely atmosphere and great character.

  Busta is in an absolutely beautiful location, only complimented by extremely efficient friendly staff who couldn’t be more helpful. The meals in the restaurant in the evening we’re delicious as... read more was breakfast. Definitely recommended…!!!

  Stayed here for a few days and would fully recommend it as my 'go to' place when in Shetland.

The hotel is full of character being hundreds of years... read more old and a listed building yet it has great WiFi, satellite TV in the rooms and food to die for. There's none of the miniscule portions you get with some restaurants and it's great quality local fayre. Being in Shetland, seafood is a speciality but there are plenty of other options and vegetarian dishes and along with the bar, it’s all at very reasonable prices. The staff couldn’t be more helpful so I’m sure they would do their best to cater for any other dietary requirements.

The rooms are being fully refurbished and are en-suite with numerous power outlets for laptops etc.

I can’t wait to return.