My son and I had lunch here on our five day visit to Shetland. The ambience was genteel, the food delicious and we were looked after superbly by a lovely... read more young man called Andrew. We enjoyed ourselves so much we went back two days later to repeat the experience and were not disappointed. We would happily recommend this hotel to anyone looking for good food and good service.

  Stayed one night as part of a tour. Service and food fantastic. Would thoroughly recommend the lamb. Historic house in scenic location. Our only small quibble was that... read more the bathroom in our room was exceptionally small. Anyone larger or with mobility issues might struggle with the gap of only 1ft between the toilet and the accessible part of the bath / shower. Bathroom was recently refitted and immaculate but just a trifle snug.

  We live in Shetland and do not often have the chance to try local hotels. Busta was delightful. We felt completely safe because Covid measures were perfectly applied. Staff were... read more universally charming. Dinner was very good and the wine list was exceptional. We had a Grand Cru St Emilion at a bargain price. Our room was immaculately clean and very comfortable. Busta has definitely become the best hotel inShetland.

  Location was great, room was good size, food was excellent and the staff were absolutely BRILLIANT. Thank you all for looking after us on our stay - bringing food... read more to the room when we were not well. Use of the other rooms (Library, sitting room) as well as the garden were great ways to relax.

  Stayed here for a few days and would fully recommend it as my 'go to' place when in Shetland.

The hotel is full of character being hundreds of years... read more old and a listed building yet it has great WiFi, satellite TV in the rooms and food to die for. There's none of the miniscule portions you get with some restaurants and it's great quality local fayre. Being in Shetland, seafood is a speciality but there are plenty of other options and vegetarian dishes and along with the bar, it’s all at very reasonable prices. The staff couldn’t be more helpful so I’m sure they would do their best to cater for any other dietary requirements.

The rooms are being fully refurbished and are en-suite with numerous power outlets for laptops etc.

I can’t wait to return.

  Enjoyed another fantastic evening at wonderful Busta to celebrate a birthday…comfort, food, service…perfection! Thank you to Joel, Grant and their superb team for another memorable stay and we very much... read more look forward to our next visit…cheers!

  Now this the best restaurant we have been to in a long while it’s fabulous the food is amazing and the staff where very helpful wonderful atmosphere GO…..
Extremely... read more clean and a very wide menu…
We will definatly go back…
Super location right near the sea..

  We have dined once or twice each time we have visited Shetland over the last 15 years and have never been disappointed. So many things have changed permanently... read more since lockdowns with so many comforting extras removed. But not at Busta House. We enjoyed two evening meals at Busta House this year and found the welcome as friendly, the food as good and the service as professional as ever. Congratulations to Grant and Joel and their cheerful, efficient team.

  Busta House Hotel always have welcoming, polite and attentive staff. The food was great, both in quality and quantity, with the menu including a number of locally sourced products.... read more My room was very comfortable and had an en-suite bathroom.

  Myself and my wife recently stayed at the Busta house hotel, the stay was fantastic.

Firstly the welcome we received was brilliant, the rooms are well prepared with clean... read more and comfortable beds.

The menu had a wide variety to choose from this also changed daily which i have never stayed at a hotel that does this (nice touch !) the meals we received were well presented and were exceptional. Unfortunately we did not get to meet the kitchen / chef to personally thank them.

Lastly the service from the staff was exceptional, we were greeted firstly from the actual owner of the hotel. The politeness of the staff was amazing, the owner of the busta house should be very pleased and proud with all the staff.

Well done to all.

Best Regards
Mr and Mrs Brown More

  We have just had an amazing two night stay at Busta and feel thoroughly relaxed and pampered. We had a lovely room with fabulous views out over the garden and... read more sea. It had the most enormous bed which was great for sipping the recommended gunpowder gin in! The staff were unfailingly attentive, helpful and cheerful. Nothing was too much trouble. They are a wonderful team who worked hard to make sure everyone is safe. We had really excellent meals from the deliciously opulent smoked salmon and scrambled eggs to a wonderfully tasting char grilled steak. We will definitely be back for more!

  Very friendly welcome. Hand washing/ sanitising facilities at the door. Room was excellent although no proper chairs to sit on. Meals were excellent, as always. Pre and after meal drinks... read more in the Long room were very well organised with good social distancing - liked the individual buzzers.

  I actually won this night in Busta House in a raffle, which they had very kindly donated.
As usual, everything was just perfect. We were in the Vementry room,... read more which has a lovely sea view. The bed was lovely and comfortable, and massive lol.
Our evening meal was excellent! We had the prawns for a starter, my husband had the haddock, which was HUGE, and I had the steak, which was cooked exactly as I like it. The Bailey's cheesecake was to die for.
Full Scottish breakfast set us up for the day.
Full marks for the staff. Everyone was polite, attentive, helpful, and smiling.
Hope we get to come back soon xx

  A large room with 4 poster bed and wood panelled walls. A nice en-suite with all amenities. Good wi-fi signal and complimentary phone calls due to poor/lack of mobile signal.... read more /> The hotel is a maze of corridors - at first - but is so charming and tastefully decorated. All of the staff were mindful of our dietary requirements and went out of their way to ensure allergies/tolerances were addressed. The floors are mostly wooden which is what you would expect for a building dating back to the 1500s!

  Very friendly welcome. Hand washing/ sanitising facilities at the door. Room was excellent although no proper chairs to sit on. Meals were excellent, as always. Pre and after meal drinks... read more in the Long room were very well organised with good social distancing - liked the individual buzzers.

  An old characterful building in a gorgeous setting next to a quiet loch, I had an enjoyable overnight stay here as part of a group tour of Orkney and Shetland.... read more The young staff were all incredibly warm, friendly and helpful yet still really efficient - oh that all hotels were as well staffed as this!
The public rooms in the hotel are in the style of the place as a whole, but clean and well maintained. My room (Bigga) was a quirky one - the sloping floor being its most notable feature! (I tried to put the kettle on the bedside table and it immediately slid off...!) The purposely exposed historical graffiti on the plasterwork was an interesting touch; the wallpaper was clean and looked quite new, but sadly the carpet was in quite poor condition and had also creased up in several places around the room. The bathroom was modern but tiny; the shower was ok. The bed was surprisingly comfortable given the slope! The room overlooks the kitchens so was quite noisy with the window open, and sadly you can't see any of the surrounding area.
The Wifi is excellent, really fast, but I couldn't get any phone reception inside the building.
The highlight of any stay here, however, is the food - both our dinner and breakfast were superb and the organisation and efficiency of the eating process, given COVID protocols, was amazing (particularly at breakfast). Both meals were the best I had throughout our tour!

  Recently stayed here for one night with evening meal & breakfast. The staff are going above and beyond to provide an amazing level of customer service. They have... read more worked tirelessly to establish extra cleanliness protocols and sanitation stations. Extra cleaning staff going around also. The rooms are classic and quaint. You can’t get this type of experience anywhere else. The food was absolutely delicious. Well worth the money for the accommodation and the quality of the delicious food. And well done to all the staff for being so professional and treating your customers so well. We will be back.

  Had such a lovely stay, such a nice feel to the rooms and great walks around. Service is lovely and the team are so nice. I’d definitely recommend coming... read more here for a few days The food is really good as well, so tasty. Cocktails were lovely too. 🙂 🙂

  somewhat of a 'curates egg'. There are some very positive features but also areas for improvement

Staff were helpful and lovely - 9/10
Location beautiful, shame the Voe couldn't... read more be easily seen from the hotel as there are mature trees in the garden, but as trees are almost non existent on Shetland it was nice to see some - 8/10
Building has an interesting history with the Queen visiting in 1960. However there needs to be internal maintenance as damp patches are evident, worn carpeting, flaking paint etc. Garden pleasant to sit in, providing the midges don't find you! However the long lounge is a lively room to sit in - 7/10
Room - We had a lovely light room of a good size. The bed was comfortable, but again improvements are needed, e.g. sash windows not in working order, carpet worn wallpaper coming off in a few places, electrics somewhat basic - 6/10
Bathroom, probably the worst I have experienced in a hotel. Lighting very poor. Shower fine for people less than 5ft tall! Shower in the bath, but no grab rails to assist getting in and out. No shaver point and the decor pretty dour. Needs modernisation!! - 3/10
Food was good, both evening meals were enjoyable and potions a good size, the breakfast menu had a good choice. 8/10

  Busta is in an absolutely beautiful location, only complimented by extremely efficient friendly staff who couldn’t be more helpful. The meals in the restaurant in the evening we’re delicious as... read more was breakfast. Definitely recommended…!!!