We ate here twice during our stay on Muckle Roe after popping in for tea and coffee while waiting for our cottage, the staff are so welcoming, great service delicious... read more coffee and shortbread, the meals both nights were delicious, home made and plentiful. The long room is lovely for a pre dinner drink or coffee and the service is excellent they even recommended a place for us to visit as it was sunny when we first arrived we took the advice and had a lovely afternoon at Eshaness.

  Spent three nights at Busta House in July. We were lucky with excellent warm weather enabling us to explore and enjoy Shetkand from Unst to Mousa and Jarlshof.
The hotel... read more was comfortable. Food and drink tasty and well served. Drinks in the Long Room a delight and the young staff friendly and attentive.
Well recommended.

  We stayed here for 3 days in July and when we arrived it was sunny and warm, so drinks in the beautiful grounds it was. The Staff here are... read more fantastic and had the COVID Distancing nailed, by being very organised without feeling regimented. Good breakfast and evening meal. The Staff here really look after you and the Service is super, including the new Staff who were being trained. A relaxed atmosphere here which is nicely helped along with the vast whiskey collection. Their packed lunches for our long walks were epic!

  Very friendly welcome. Hand washing/ sanitising facilities at the door. Room was excellent although no proper chairs to sit on. Meals were excellent, as always. Pre and after meal drinks... read more in the Long room were very well organised with good social distancing - liked the individual buzzers.

  Although I’ve eaten here on previous visits to Shetland this was the first time I’ve stayed here and it won’t be my last. The hotel was clean and comfortable. It... read more is rustic and traditional and although it might be considered tired by those preferring a modern hotel I loved it.

The housekeeping of the rooms was excellent but what really stood out was the standard of customer service from all the staff. Made to feel incredibly welcome with a real can do approach. The meals were first class both breakfasts (wide choice) and the extensive dinner menu.

The attention to Covid 19 safety meant our stay was worry free.

Thank you for an excellent stay

  Great location. Interesting building and grounds with some great history. The hotel was just opening post lockdown but had put in place clear and thought through precautions.

Good... read more food would recommend eating here.

  Just got home after 2 weeks at the Busta House. This was our second stay at the Busta, and we had such a wonderful time that the third is already... read more booked. The staff are super-welcoming, friendly, and *nothing* is too much trouble - they go out of their way to ensure your day from the magnificent Busta breakfast to the delicious evening meal runs perfectly. There is no greater joy than to return from a day's coastal walking to drinks and the aroma and warmth of a peat fire in the comfort of the Long Room. A further treat awaits after dining from the splendid menu (who can forget the southern-fried Stenbiter!), choosing from the enormous range of whiskies on offer. The house has a fascinating history, in a spectacular location. We can't wait to return and hope to continue for many years to come.

  Fantastic. Old hotel with impeccable service. The floors creek and are uneven and the place is a rabbit Warren. Love it. The en suite was nicely updated... read more only negative is wifi is spotty and on the final day house keeping, who does a great job, left our door unlocked and removed a half bottle of wine we were planning on finishing. Told the front desk who said they would look. Into it.
Yes I would return. Great place to walk and relax and the long room is nice with a peat fire. Love it.
The restaurant and bar are very nice. Again with great service and value.

  We LOVED this property for just about everything. We had two twin beds on the top floor. The room was quiet and comfortable, with seemingly new bathroom fixtures (it... read more was an en-suite room). The service on check in and during the stay, and in the nice restaurant, was FANTASTIC. We quickly latched on to Bradley, one of the nicest and hardest working people I've seen in a long time. He was friendly, professional, helpful with suggestions on our ferry trips and walks on Shetland. The property is an historic one, so they have a rustic character and is very charming, as is the garden. Its location is fabulous for touring the whole mainland. We'll be back! From the guest log we can tell that there were a lot of satisfied customers like us.

  Myself and my now wife had our wedding here in 2018 we a magical day, Grant Joel and Alan made the day really special, the food was fantastic as was... read more the surroundings beautiful rooms and fantastic service. In whole this place is special to us. We love it.

  I actually won this night in Busta House in a raffle, which they had very kindly donated.
As usual, everything was just perfect. We were in the Vementry room,... read more which has a lovely sea view. The bed was lovely and comfortable, and massive lol.
Our evening meal was excellent! We had the prawns for a starter, my husband had the haddock, which was HUGE, and I had the steak, which was cooked exactly as I like it. The Bailey's cheesecake was to die for.
Full Scottish breakfast set us up for the day.
Full marks for the staff. Everyone was polite, attentive, helpful, and smiling.
Hope we get to come back soon xx

  We regularly have a weekend stay. The food is excellent with lots of choice on the menu. They cater for gluten free options too. The rooms are lovely particularly... read more the upgraded bathrooms. The management and staff are friendly, knowledgeable, efficient and attentive. We would highly recommend to anyone

  Me and my partner have stayed at Busta first night of the "soft" opening after the second lockdown.
All staff were very friendly and pleasant and have made us... read more feel safe and welcome right from the beggining when were discussing our stay through messages up to checking in, meal time until the last service at breakfast.
The meal was superb, we both had steaks from the Valentine's menu and they were very good!
The chef went out of his way to accommodate me with Dairy free options which was very much appreciated!
We can't recommend Busta and the staff highly enough!
We will definitely be back.
Thank you for your great service and hard work, we really enjoyed our night away from home in Shetland More

  We have just had an amazing two night stay at Busta and feel thoroughly relaxed and pampered. We had a lovely room with fabulous views out over the garden and... read more sea. It had the most enormous bed which was great for sipping the recommended gunpowder gin in! The staff were unfailingly attentive, helpful and cheerful. Nothing was too much trouble. They are a wonderful team who worked hard to make sure everyone is safe. We had really excellent meals from the deliciously opulent smoked salmon and scrambled eggs to a wonderfully tasting char grilled steak. We will definitely be back for more!

  Location was great, room was good size, food was excellent and the staff were absolutely BRILLIANT. Thank you all for looking after us on our stay - bringing food... read more to the room when we were not well. Use of the other rooms (Library, sitting room) as well as the garden were great ways to relax.

  The inn is old but extremely well-maintained. Everything you would expect from an inn with history: winding hallways, croft-type deep windows, cozy sitting room, impeccable service. Full breakfast and bar.

  We live in Shetland and do not often have the chance to try local hotels. Busta was delightful. We felt completely safe because Covid measures were perfectly applied. Staff were... read more universally charming. Dinner was very good and the wine list was exceptional. We had a Grand Cru St Emilion at a bargain price. Our room was immaculately clean and very comfortable. Busta has definitely become the best hotel inShetland.

  A welcoming place that is full of history and character. The kind and attentive staff made it a very special experience, especially for my son who is 7 and very... read more interested in ghosts. The staff were never too busy to listen to his ideas, and he was very sad to have to leave. In fact, I wish we hadn’t, as there is so much to see and discover in Shetland. Busta House is a hotel which is genuinely friendly to families, and where children have plenty of space to explore, both inside and outside.

  A fabulous few days at a beautiful hotel. Fantastic food, amazing wine, gin and whisky lists and absolutely incredible staff. Nothing was too much trouble- even organising a last minute... read more taxi to Up Helly Aa.
What a great team of people - we were sad to leave and will definitely hurry back. There’s nowhere else we would rather stay in Shetland now!

  Another excellent stay at Busta. We stayed in the Muckle Roe Suite which was lovely. Heating was on when we arrived and it was very comfortable and cosy.
Our... read more evening meal was delicious and the service was great. Nothing was too much trouble and the staff were very attentive.
Breakfast in the morning was equally delicious, a good choice, and the cooked Scottish breakfast certainly set us up for the day.
Would highly recommend Busta to anyone wanting a lovely, relaxing time away from home, with top notch food and service. We’ve already got another stay booked.