Another excellent stay at Busta. We stayed in the Muckle Roe Suite which was lovely. Heating was on when we arrived and it was very comfortable and cosy.
Our... read more evening meal was delicious and the service was great. Nothing was too much trouble and the staff were very attentive.
Breakfast in the morning was equally delicious, a good choice, and the cooked Scottish breakfast certainly set us up for the day.
Would highly recommend Busta to anyone wanting a lovely, relaxing time away from home, with top notch food and service. We’ve already got another stay booked.

  3 of us stayed for 3 nights. Ate in the restaurant twice. Rooms have plenty of space and are clean. Decoration in places is a bit tired but kind of... read more adds to the charm. Food is lovely. Staff are really friendly and accommodating to every request and are happy to give recommendations on where to go and when.

Covid meant a few things were a bit different to what they would have been, but it didn't affect the enjoyment of our stay at all.

Every time we told anyone we were staying at Busta, they always told us we'd got the best hotel on the island. Have to say, I think we agree!

  The warmest of welcomes at this quaint outpost of the truly magical island of Shetland. The staff are exemplary. The food is plentiful and delicious. The rooms... read more comfortable and in keeping with the age of the building. Not to mention the biggest selection of whiskey ever

  This was a return two-night visit after our first one in February 2021 and if anything service was even better this time if that were possible. Staff at Busta House... read more are very well trained and extremely attentive. Our room this time (Muckle Roe) was unexpectedly large and very comfortable with excellent heating and a very comfortable bed. The menu and food served were nicely varied and always of a high quality. Service was very quick and efficient at every mealtime and it was easy to see why so many locals had booked to dine here each night of our stay. The building has a lovely atmosphere and great character.

  I actually won this night in Busta House in a raffle, which they had very kindly donated.
As usual, everything was just perfect. We were in the Vementry room,... read more which has a lovely sea view. The bed was lovely and comfortable, and massive lol.
Our evening meal was excellent! We had the prawns for a starter, my husband had the haddock, which was HUGE, and I had the steak, which was cooked exactly as I like it. The Bailey's cheesecake was to die for.
Full Scottish breakfast set us up for the day.
Full marks for the staff. Everyone was polite, attentive, helpful, and smiling.
Hope we get to come back soon xx

  Our choice to spend a night at the Busta House Hotel proved to be the right one - excellent. The staff welcoming and very helpful, the food delicious and... read more locally sourced, the place quirky and fun while the bedrooms very comfortable. We met other guests in the Long room after our dinner and had a very socialable evening.
Couldn't recommend Busta House Hotel more...................

  We have visited Busta House several times since we moved up to live on Shetland in 2017, and on every occasion we have been delighted with the atmosphere of the... read more place, the delicious meals and the quality of service, so our son and daughter-in-law decided to hold their wedding there.
Right from the outset we were very impressed by the professional yet friendly manner in which all the details and requirements were taken, and arrangements were made to get the ball rolling. During the months leading up to the wedding, we spoke to several people who had either held their own wedding there, or had been invited as guests, and every single person said "You`ll have nothing to worry about, everything will be perfect, they will take care of everything!"
And they were absolutely right. The friendly, efficient yet relaxed manner of service, the impressive quality of the meals, drinks and surroundings; nothing was too much trouble to the staff, right down to helping us carry luggage and wedding paraphernalia from our cars up to our rooms.
We cannot praise the whole team at Busta House highly enough. A huge `Thank You`to you all.

  Busta House Hotel always have welcoming, polite and attentive staff. The food was great, both in quality and quantity, with the menu including a number of locally sourced products.... read more My room was very comfortable and had an en-suite bathroom.

  somewhat of a 'curates egg'. There are some very positive features but also areas for improvement

Staff were helpful and lovely - 9/10
Location beautiful, shame the Voe couldn't... read more be easily seen from the hotel as there are mature trees in the garden, but as trees are almost non existent on Shetland it was nice to see some - 8/10
Building has an interesting history with the Queen visiting in 1960. However there needs to be internal maintenance as damp patches are evident, worn carpeting, flaking paint etc. Garden pleasant to sit in, providing the midges don't find you! However the long lounge is a lively room to sit in - 7/10
Room - We had a lovely light room of a good size. The bed was comfortable, but again improvements are needed, e.g. sash windows not in working order, carpet worn wallpaper coming off in a few places, electrics somewhat basic - 6/10
Bathroom, probably the worst I have experienced in a hotel. Lighting very poor. Shower fine for people less than 5ft tall! Shower in the bath, but no grab rails to assist getting in and out. No shaver point and the decor pretty dour. Needs modernisation!! - 3/10
Food was good, both evening meals were enjoyable and potions a good size, the breakfast menu had a good choice. 8/10

  The inn is old but extremely well-maintained. Everything you would expect from an inn with history: winding hallways, croft-type deep windows, cozy sitting room, impeccable service. Full breakfast and bar.

  We have just had an amazing two night stay at Busta and feel thoroughly relaxed and pampered. We had a lovely room with fabulous views out over the garden and... read more sea. It had the most enormous bed which was great for sipping the recommended gunpowder gin in! The staff were unfailingly attentive, helpful and cheerful. Nothing was too much trouble. They are a wonderful team who worked hard to make sure everyone is safe. We had really excellent meals from the deliciously opulent smoked salmon and scrambled eggs to a wonderfully tasting char grilled steak. We will definitely be back for more!

  Lazy relaxed location with lovely gardens. Beautiful building inside and out with loads of character. Warm and cosy throughout, very high quality food and service. Staff are extremely polite and... read more friendly. It really is difficult to fault the place and its clear that the current owners are really interested in it with money being spent on bedroom upgrades to decor, carpets etc. Highly recommended. Try it once. I could almost guarantee you'll want to return.

  Wonderful hotel. The young and dynamic staff are a credit to the hotel and the travel industry in the Shetland Islands. Although I was part of a large group the... read more efficiency and care of us at dinner was superb. I enjoyed a dram after my meal and I really appreciated the lovely young female member of staff who was wonderful in conversation and made me feel very welcome. I am sure fault can be found in any hotel but come with the right attitude and you will feel privileged to stay in such a lovely setting with such caring staff.

  A very relaxing and cosy stay at Busta House at a chilly time of year. Staff were very welcoming from the start and gave us a choice of rooms on... read more arrival to our taste. Room was warm, well appointed and welcoming to arrive to. Staff were amongst the most efficient and attentive we have experienced anywhere. The building is quite historic which adds charm to a visit with interesting rooms and furnishings throughout. Food is excellent from a varied menu with a wide choice at breakfast too including locally sourced Smoked Haddock and Kippers, all delivered efficiently. Good adherence to covid guidelines at this tricky time too. Some renovations were taking place ready for the season but any fallout from this will presumably be cleared up prior to busy times ahead and it didn't impact adversely on our stay. Hotel is quiet and in a beautiful island location. We have booked for next year already. More

  Busta House Hotel is a fabulous atmospheric building with lovely comfortable rooms, some with sea views. The food is excellent and the staff are so accommodating. Love this place, will... read more be back again soon

  The setting is charming; room was very comfortable. Food was very tasty. Long room experience was excellent. The internet was very fast; not only in common rooms but in bedroom... read more as well. Overall, terrific experience.

  We live in Shetland and do not often have the chance to try local hotels. Busta was delightful. We felt completely safe because Covid measures were perfectly applied. Staff were... read more universally charming. Dinner was very good and the wine list was exceptional. We had a Grand Cru St Emilion at a bargain price. Our room was immaculately clean and very comfortable. Busta has definitely become the best hotel inShetland.

  Enjoyed another fantastic evening at wonderful Busta to celebrate a birthday…comfort, food, service…perfection! Thank you to Joel, Grant and their superb team for another memorable stay and we very much... read more look forward to our next visit…cheers!

  Me and my partner have stayed at Busta first night of the "soft" opening after the second lockdown.
All staff were very friendly and pleasant and have made us... read more feel safe and welcome right from the beggining when were discussing our stay through messages up to checking in, meal time until the last service at breakfast.
The meal was superb, we both had steaks from the Valentine's menu and they were very good!
The chef went out of his way to accommodate me with Dairy free options which was very much appreciated!
We can't recommend Busta and the staff highly enough!
We will definitely be back.
Thank you for your great service and hard work, we really enjoyed our night away from home in Shetland More

  A fabulous few days at a beautiful hotel. Fantastic food, amazing wine, gin and whisky lists and absolutely incredible staff. Nothing was too much trouble- even organising a last minute... read more taxi to Up Helly Aa.
What a great team of people - we were sad to leave and will definitely hurry back. There’s nowhere else we would rather stay in Shetland now!