The inn is old but extremely well-maintained. Everything you would expect from an inn with history: winding hallways, croft-type deep windows, cozy sitting room, impeccable service. Full breakfast and bar.

  My son and I had lunch here on our five day visit to Shetland. The ambience was genteel, the food delicious and we were looked after superbly by a lovely... read more young man called Andrew. We enjoyed ourselves so much we went back two days later to repeat the experience and were not disappointed. We would happily recommend this hotel to anyone looking for good food and good service.

  We only had one night here after a week on Unst, and we’ll definitely return for a longer stay. It’s a very atmospheric country house hotel with a friendly, enthusiastic... read more and very efficient staff. The dinner menu is comprehensive and the food is very fairly priced. The bedroom, though slightly on the small side, was comfortable with a well equipped bathroom. Great location for exploring the west mainland of Shetland.

  A very relaxing and cosy stay at Busta House at a chilly time of year. Staff were very welcoming from the start and gave us a choice of rooms on... read more arrival to our taste. Room was warm, well appointed and welcoming to arrive to. Staff were amongst the most efficient and attentive we have experienced anywhere. The building is quite historic which adds charm to a visit with interesting rooms and furnishings throughout. Food is excellent from a varied menu with a wide choice at breakfast too including locally sourced Smoked Haddock and Kippers, all delivered efficiently. Good adherence to covid guidelines at this tricky time too. Some renovations were taking place ready for the season but any fallout from this will presumably be cleared up prior to busy times ahead and it didn't impact adversely on our stay. Hotel is quiet and in a beautiful island location. We have booked for next year already. More

  We live in Shetland and do not often have the chance to try local hotels. Busta was delightful. We felt completely safe because Covid measures were perfectly applied. Staff were... read more universally charming. Dinner was very good and the wine list was exceptional. We had a Grand Cru St Emilion at a bargain price. Our room was immaculately clean and very comfortable. Busta has definitely become the best hotel inShetland.

  Stayed one night as part of a tour. Service and food fantastic. Would thoroughly recommend the lamb. Historic house in scenic location. Our only small quibble was that... read more the bathroom in our room was exceptionally small. Anyone larger or with mobility issues might struggle with the gap of only 1ft between the toilet and the accessible part of the bath / shower. Bathroom was recently refitted and immaculate but just a trifle snug.

  The warmest of welcomes at this quaint outpost of the truly magical island of Shetland. The staff are exemplary. The food is plentiful and delicious. The rooms... read more comfortable and in keeping with the age of the building. Not to mention the biggest selection of whiskey ever

  I actually won this night in Busta House in a raffle, which they had very kindly donated.
As usual, everything was just perfect. We were in the Vementry room,... read more which has a lovely sea view. The bed was lovely and comfortable, and massive lol.
Our evening meal was excellent! We had the prawns for a starter, my husband had the haddock, which was HUGE, and I had the steak, which was cooked exactly as I like it. The Bailey's cheesecake was to die for.
Full Scottish breakfast set us up for the day.
Full marks for the staff. Everyone was polite, attentive, helpful, and smiling.
Hope we get to come back soon xx

  Enjoyed another fantastic evening at wonderful Busta to celebrate a birthday…comfort, food, service…perfection! Thank you to Joel, Grant and their superb team for another memorable stay and we very much... read more look forward to our next visit…cheers!

  Beautiful location; huge room with sea view; lovely old building; cheerful and highly attentive staff; fascinating wine list; hundreds of whiskies; generous portions of well-cooked food - we loved it... read more all!

  The Covid precautions are spot on. I had no worries about using the restaurant. Had a very good meal. The staff were excellent. They have a pager system for ordering... read more the meal and any other queries. Book early - Shetland was quiet when we were there but the hotel restaurant was busy.

  We ate here twice during our stay on Muckle Roe after popping in for tea and coffee while waiting for our cottage, the staff are so welcoming, great service delicious... read more coffee and shortbread, the meals both nights were delicious, home made and plentiful. The long room is lovely for a pre dinner drink or coffee and the service is excellent they even recommended a place for us to visit as it was sunny when we first arrived we took the advice and had a lovely afternoon at Eshaness.

  Great location. Interesting building and grounds with some great history. The hotel was just opening post lockdown but had put in place clear and thought through precautions.

Good... read more food would recommend eating here.

  Stayed here for a few days and would fully recommend it as my 'go to' place when in Shetland.

The hotel is full of character being hundreds of years... read more old and a listed building yet it has great WiFi, satellite TV in the rooms and food to die for. There's none of the miniscule portions you get with some restaurants and it's great quality local fayre. Being in Shetland, seafood is a speciality but there are plenty of other options and vegetarian dishes and along with the bar, it’s all at very reasonable prices. The staff couldn’t be more helpful so I’m sure they would do their best to cater for any other dietary requirements.

The rooms are being fully refurbished and are en-suite with numerous power outlets for laptops etc.

I can’t wait to return.

  My husband and I were recently married here and had the most perfect day. Joel and the staff ensured everything was running on time and guests were informed of what... read more was happening and where to go etc. There was no stress, and the hotel and gardens were beautiful for taking photos. All the guests thoroughly enjoyed their day and the meal was spot on! Thank you Busta for helping make our day unforgettable.

  Me and my partner have stayed at Busta first night of the "soft" opening after the second lockdown.
All staff were very friendly and pleasant and have made us... read more feel safe and welcome right from the beggining when were discussing our stay through messages up to checking in, meal time until the last service at breakfast.
The meal was superb, we both had steaks from the Valentine's menu and they were very good!
The chef went out of his way to accommodate me with Dairy free options which was very much appreciated!
We can't recommend Busta and the staff highly enough!
We will definitely be back.
Thank you for your great service and hard work, we really enjoyed our night away from home in Shetland More

  A large room with 4 poster bed and wood panelled walls. A nice en-suite with all amenities. Good wi-fi signal and complimentary phone calls due to poor/lack of mobile signal.... read more /> The hotel is a maze of corridors - at first - but is so charming and tastefully decorated. All of the staff were mindful of our dietary requirements and went out of their way to ensure allergies/tolerances were addressed. The floors are mostly wooden which is what you would expect for a building dating back to the 1500s!

  This was a return two-night visit after our first one in February 2021 and if anything service was even better this time if that were possible. Staff at Busta House... read more are very well trained and extremely attentive. Our room this time (Muckle Roe) was unexpectedly large and very comfortable with excellent heating and a very comfortable bed. The menu and food served were nicely varied and always of a high quality. Service was very quick and efficient at every mealtime and it was easy to see why so many locals had booked to dine here each night of our stay. The building has a lovely atmosphere and great character.

  Busta is in an absolutely beautiful location, only complimented by extremely efficient friendly staff who couldn’t be more helpful. The meals in the restaurant in the evening we’re delicious as... read more was breakfast. Definitely recommended…!!!

  Called in for lunch on a busy day without a booking. Welcomed and served with fabulous food. The mushroom tagliatelle was one of the best I've tasted. Service was excellent... read more and very friendly. The best restaurant. in Shetland, at least I think so.