Busta House Hotel always have welcoming, polite and attentive staff. The food was great, both in quality and quantity, with the menu including a number of locally sourced products.... read more My room was very comfortable and had an en-suite bathroom.

  Wonderful hotel. The young and dynamic staff are a credit to the hotel and the travel industry in the Shetland Islands. Although I was part of a large group the... read more efficiency and care of us at dinner was superb. I enjoyed a dram after my meal and I really appreciated the lovely young female member of staff who was wonderful in conversation and made me feel very welcome. I am sure fault can be found in any hotel but come with the right attitude and you will feel privileged to stay in such a lovely setting with such caring staff.

  Three night stay here and couldn’t fault the staff and the welcome. The food is great and there is a great choice of whiskies. Lovely quiet room with view. It... read more is good to see how they are fighting back after Covid closure and many measures are in place.

  somewhat of a 'curates egg'. There are some very positive features but also areas for improvement

Staff were helpful and lovely - 9/10
Location beautiful, shame the Voe couldn't... read more be easily seen from the hotel as there are mature trees in the garden, but as trees are almost non existent on Shetland it was nice to see some - 8/10
Building has an interesting history with the Queen visiting in 1960. However there needs to be internal maintenance as damp patches are evident, worn carpeting, flaking paint etc. Garden pleasant to sit in, providing the midges don't find you! However the long lounge is a lively room to sit in - 7/10
Room - We had a lovely light room of a good size. The bed was comfortable, but again improvements are needed, e.g. sash windows not in working order, carpet worn wallpaper coming off in a few places, electrics somewhat basic - 6/10
Bathroom, probably the worst I have experienced in a hotel. Lighting very poor. Shower fine for people less than 5ft tall! Shower in the bath, but no grab rails to assist getting in and out. No shaver point and the decor pretty dour. Needs modernisation!! - 3/10
Food was good, both evening meals were enjoyable and potions a good size, the breakfast menu had a good choice. 8/10

  This was a return two-night visit after our first one in February 2021 and if anything service was even better this time if that were possible. Staff at Busta House... read more are very well trained and extremely attentive. Our room this time (Muckle Roe) was unexpectedly large and very comfortable with excellent heating and a very comfortable bed. The menu and food served were nicely varied and always of a high quality. Service was very quick and efficient at every mealtime and it was easy to see why so many locals had booked to dine here each night of our stay. The building has a lovely atmosphere and great character.

  Spent three nights at Busta House in July. We were lucky with excellent warm weather enabling us to explore and enjoy Shetkand from Unst to Mousa and Jarlshof.
The hotel... read more was comfortable. Food and drink tasty and well served. Drinks in the Long Room a delight and the young staff friendly and attentive.
Well recommended.

  We ate here twice during our stay on Muckle Roe after popping in for tea and coffee while waiting for our cottage, the staff are so welcoming, great service delicious... read more coffee and shortbread, the meals both nights were delicious, home made and plentiful. The long room is lovely for a pre dinner drink or coffee and the service is excellent they even recommended a place for us to visit as it was sunny when we first arrived we took the advice and had a lovely afternoon at Eshaness.

  We live in Shetland and do not often have the chance to try local hotels. Busta was delightful. We felt completely safe because Covid measures were perfectly applied. Staff were... read more universally charming. Dinner was very good and the wine list was exceptional. We had a Grand Cru St Emilion at a bargain price. Our room was immaculately clean and very comfortable. Busta has definitely become the best hotel inShetland.

  We have dined once or twice each time we have visited Shetland over the last 15 years and have never been disappointed. So many things have changed permanently... read more since lockdowns with so many comforting extras removed. But not at Busta House. We enjoyed two evening meals at Busta House this year and found the welcome as friendly, the food as good and the service as professional as ever. Congratulations to Grant and Joel and their cheerful, efficient team.

  Stayed here for a few days and would fully recommend it as my 'go to' place when in Shetland.

The hotel is full of character being hundreds of years... read more old and a listed building yet it has great WiFi, satellite TV in the rooms and food to die for. There's none of the miniscule portions you get with some restaurants and it's great quality local fayre. Being in Shetland, seafood is a speciality but there are plenty of other options and vegetarian dishes and along with the bar, it’s all at very reasonable prices. The staff couldn’t be more helpful so I’m sure they would do their best to cater for any other dietary requirements.

The rooms are being fully refurbished and are en-suite with numerous power outlets for laptops etc.

I can’t wait to return.

  A large room with 4 poster bed and wood panelled walls. A nice en-suite with all amenities. Good wi-fi signal and complimentary phone calls due to poor/lack of mobile signal.... read more /> The hotel is a maze of corridors - at first - but is so charming and tastefully decorated. All of the staff were mindful of our dietary requirements and went out of their way to ensure allergies/tolerances were addressed. The floors are mostly wooden which is what you would expect for a building dating back to the 1500s!

  Enjoyed another fantastic evening at wonderful Busta to celebrate a birthday…comfort, food, service…perfection! Thank you to Joel, Grant and their superb team for another memorable stay and we very much... read more look forward to our next visit…cheers!

  Location was great, room was good size, food was excellent and the staff were absolutely BRILLIANT. Thank you all for looking after us on our stay - bringing food... read more to the room when we were not well. Use of the other rooms (Library, sitting room) as well as the garden were great ways to relax.

  We got such a lovely welcome arriving for our two nights stay. The hotel is a little tired but once you get over that you realise what a special location... read more it is. The staff are super friendly and helpful, the food is of the standard of very good pub grub. Fantastic breakfast. We enjoyed a walk around the Hams of Muckle Roe.

  Lazy relaxed location with lovely gardens. Beautiful building inside and out with loads of character. Warm and cosy throughout, very high quality food and service. Staff are extremely polite and... read more friendly. It really is difficult to fault the place and its clear that the current owners are really interested in it with money being spent on bedroom upgrades to decor, carpets etc. Highly recommended. Try it once. I could almost guarantee you'll want to return.

  Spent 2 nights at the Busta House at the end of our annual trip to Shetland. Never stayed at the Busta House before but have heard many good things about... read more it. It lived up to our expectations. The staff could not have been more welcoming and there were plenty of them. The room was comfortable and spacious and we had a good nights sleep both nights. The breakfast was plentiful and tasty and the best hotel coffee we have ever had. Good selection of cereals, really enjoyed the hot smoked salmon and scrambled eggs and the bannocks were delicious. We ate in the hotel one night and enjoyed pre and post drinks in the long room. It's a fantastic room to sample some of the vast selection of whiskies and/or the local Shetland gin. Food was great and local produce where possible. Only criticism was that my glass of table wine was disappointing and didn't match the standard of everything else. A thoroughly enjoyable stay.
Have already booked again for next year!

  Excellent service even though we stayed in the off-season. Staff extremely friendly and helpful. Room was fine with a beautiful view onto the water. Loved the large sitting room -... read more felt like we were in a cozy Shetland manor home. Food was excellent as well. Be prepared for a few stairs, but nothing too extreme.

  We only had one night here after a week on Unst, and we’ll definitely return for a longer stay. It’s a very atmospheric country house hotel with a friendly, enthusiastic... read more and very efficient staff. The dinner menu is comprehensive and the food is very fairly priced. The bedroom, though slightly on the small side, was comfortable with a well equipped bathroom. Great location for exploring the west mainland of Shetland.

  I often have had meals at the wonderful Busta House Hotel but have never stayed overnight. Recently I decided to get away from my home for a night. It’s the... read more best decision I could have made. I had a fantastic time and feel rejuvenated. The staff are amazing, hard working and incredibly nice, enthusiastic and committed to their work. They are attentive without being intrusive. They make you feel special, relaxed and at home. I can’t recommend staying enough. I can’t wait to go back again for another stay.

  Myself and my wife recently stayed at the Busta house hotel, the stay was fantastic.

Firstly the welcome we received was brilliant, the rooms are well prepared with clean... read more and comfortable beds.

The menu had a wide variety to choose from this also changed daily which i have never stayed at a hotel that does this (nice touch !) the meals we received were well presented and were exceptional. Unfortunately we did not get to meet the kitchen / chef to personally thank them.

Lastly the service from the staff was exceptional, we were greeted firstly from the actual owner of the hotel. The politeness of the staff was amazing, the owner of the busta house should be very pleased and proud with all the staff.

Well done to all.

Best Regards
Mr and Mrs Brown More