A fabulous few days at a beautiful hotel. Fantastic food, amazing wine, gin and whisky lists and absolutely incredible staff. Nothing was too much trouble- even organising a last minute... read more taxi to Up Helly Aa.
What a great team of people - we were sad to leave and will definitely hurry back. There’s nowhere else we would rather stay in Shetland now!

  Not your average hotel, the Busta is one with plenty of character! Despite the age of the building it is well appointed with a long spacious lounge, well stocked bar... read more and serves first class food. We stayed as part of a walking group, so ate dinner in the library, which was a treat. All the staff were friendly and helpful. Accommodation was varied as one would expect from the age of the building, nevertheless we found our room more than adequate.

  Busta is in an absolutely beautiful location, only complimented by extremely efficient friendly staff who couldn’t be more helpful. The meals in the restaurant in the evening we’re delicious as... read more was breakfast. Definitely recommended…!!!

  Three night stay here and couldn’t fault the staff and the welcome. The food is great and there is a great choice of whiskies. Lovely quiet room with view. It... read more is good to see how they are fighting back after Covid closure and many measures are in place.

  3 of us stayed for 3 nights. Ate in the restaurant twice. Rooms have plenty of space and are clean. Decoration in places is a bit tired but kind of... read more adds to the charm. Food is lovely. Staff are really friendly and accommodating to every request and are happy to give recommendations on where to go and when.

Covid meant a few things were a bit different to what they would have been, but it didn't affect the enjoyment of our stay at all.

Every time we told anyone we were staying at Busta, they always told us we'd got the best hotel on the island. Have to say, I think we agree!

  A large room with 4 poster bed and wood panelled walls. A nice en-suite with all amenities. Good wi-fi signal and complimentary phone calls due to poor/lack of mobile signal.... read more /> The hotel is a maze of corridors - at first - but is so charming and tastefully decorated. All of the staff were mindful of our dietary requirements and went out of their way to ensure allergies/tolerances were addressed. The floors are mostly wooden which is what you would expect for a building dating back to the 1500s!

  The Covid precautions are spot on. I had no worries about using the restaurant. Had a very good meal. The staff were excellent. They have a pager system for ordering... read more the meal and any other queries. Book early - Shetland was quiet when we were there but the hotel restaurant was busy.

  Busta House Hotel always have welcoming, polite and attentive staff. The food was great, both in quality and quantity, with the menu including a number of locally sourced products.... read more My room was very comfortable and had an en-suite bathroom.

  We LOVED this property for just about everything. We had two twin beds on the top floor. The room was quiet and comfortable, with seemingly new bathroom fixtures (it... read more was an en-suite room). The service on check in and during the stay, and in the nice restaurant, was FANTASTIC. We quickly latched on to Bradley, one of the nicest and hardest working people I've seen in a long time. He was friendly, professional, helpful with suggestions on our ferry trips and walks on Shetland. The property is an historic one, so they have a rustic character and is very charming, as is the garden. Its location is fabulous for touring the whole mainland. We'll be back! From the guest log we can tell that there were a lot of satisfied customers like us.

  Took advantage of a great winter offer. Made to feel welcome from the moment we arrived. Staff attentive and available throughout. Excellent evening meal enhanced by time spent in the... read more atmospheric long room before and after eating. Comfortable and spacious room with incredible view across Busta Voe. Breakfast just what was needed to set up the day. Thoroughly recommend for locals or visitors from farther afield. Thank you.

  We ate here twice during our stay on Muckle Roe after popping in for tea and coffee while waiting for our cottage, the staff are so welcoming, great service delicious... read more coffee and shortbread, the meals both nights were delicious, home made and plentiful. The long room is lovely for a pre dinner drink or coffee and the service is excellent they even recommended a place for us to visit as it was sunny when we first arrived we took the advice and had a lovely afternoon at Eshaness.

  Excellent service even though we stayed in the off-season. Staff extremely friendly and helpful. Room was fine with a beautiful view onto the water. Loved the large sitting room -... read more felt like we were in a cozy Shetland manor home. Food was excellent as well. Be prepared for a few stairs, but nothing too extreme.

  Spent three nights at Busta House in July. We were lucky with excellent warm weather enabling us to explore and enjoy Shetkand from Unst to Mousa and Jarlshof.
The hotel... read more was comfortable. Food and drink tasty and well served. Drinks in the Long Room a delight and the young staff friendly and attentive.
Well recommended.

  A very relaxing and cosy stay at Busta House at a chilly time of year. Staff were very welcoming from the start and gave us a choice of rooms on... read more arrival to our taste. Room was warm, well appointed and welcoming to arrive to. Staff were amongst the most efficient and attentive we have experienced anywhere. The building is quite historic which adds charm to a visit with interesting rooms and furnishings throughout. Food is excellent from a varied menu with a wide choice at breakfast too including locally sourced Smoked Haddock and Kippers, all delivered efficiently. Good adherence to covid guidelines at this tricky time too. Some renovations were taking place ready for the season but any fallout from this will presumably be cleared up prior to busy times ahead and it didn't impact adversely on our stay. Hotel is quiet and in a beautiful island location. We have booked for next year already. More

  This was a return two-night visit after our first one in February 2021 and if anything service was even better this time if that were possible. Staff at Busta House... read more are very well trained and extremely attentive. Our room this time (Muckle Roe) was unexpectedly large and very comfortable with excellent heating and a very comfortable bed. The menu and food served were nicely varied and always of a high quality. Service was very quick and efficient at every mealtime and it was easy to see why so many locals had booked to dine here each night of our stay. The building has a lovely atmosphere and great character.

  Beautiful location; huge room with sea view; lovely old building; cheerful and highly attentive staff; fascinating wine list; hundreds of whiskies; generous portions of well-cooked food - we loved it... read more all!

  An old characterful building in a gorgeous setting next to a quiet loch, I had an enjoyable overnight stay here as part of a group tour of Orkney and Shetland.... read more The young staff were all incredibly warm, friendly and helpful yet still really efficient - oh that all hotels were as well staffed as this! The public rooms in the hotel are in the style of the place as a whole, but clean and well maintained. My room (Bigga) was a quirky one - the sloping floor being its most notable feature! (I tried to put the kettle on the bedside table and it immediately slid off...!) The purposely exposed historical graffiti on the plasterwork was an interesting touch; the wallpaper was clean and looked quite new, but sadly the carpet was in quite poor condition and had also creased up in several places around the room. The bathroom was modern but tiny; the shower was ok. The bed was surprisingly comfortable given the slope! The room overlooks the kitchens so was quite noisy with the window open, and sadly you can't see any of the surrounding area. The Wifi is excellent, really fast, but I couldn't get any phone reception inside the building. The highlight of any stay here, however, is the food - both our dinner and breakfast were superb and the organisation and efficiency of the eating process, given COVID protocols, was amazing (particularly at breakfast). Both... An old characterful building in a gorgeous setting next to a quiet loch, I had an enjoyable overnight stay here as part of a group tour of Orkney and Shetland. The young staff were all incredibly warm, friendly and helpful yet still really efficient - oh that all hotels were as well staffed as this!
The public rooms in the hotel are in the style of the place as a whole, but clean and well maintained. My room (Bigga) was a quirky one - the sloping floor being its most notable feature! (I tried to put the kettle on the bedside table and it immediately slid off...!) The purposely exposed historical graffiti on the plasterwork was an interesting touch; the wallpaper was clean and looked quite new, but sadly the carpet was in quite poor condition and had also creased up in several places around the room. The bathroom was modern but tiny; the shower was ok. The bed was surprisingly comfortable given the slope! The room overlooks the kitchens so was quite noisy with the window open, and sadly you can't see any of the surrounding area.
The Wifi is excellent, really fast, but I couldn't get any phone reception inside the building.
The highlight of any stay here, however, is the food - both our dinner and breakfast were superb and the organisation and efficiency of the eating process, given COVID protocols, was amazing (particularly at breakfast). Both meals were the best I had throughout our tour! More

  My son and I had lunch here on our five day visit to Shetland. The ambience was genteel, the food delicious and we were looked after superbly by a lovely... read more young man called Andrew. We enjoyed ourselves so much we went back two days later to repeat the experience and were not disappointed. We would happily recommend this hotel to anyone looking for good food and good service.

  Stayed one night as part of a tour. Service and food fantastic. Would thoroughly recommend the lamb. Historic house in scenic location. Our only small quibble was that... read more the bathroom in our room was exceptionally small. Anyone larger or with mobility issues might struggle with the gap of only 1ft between the toilet and the accessible part of the bath / shower. Bathroom was recently refitted and immaculate but just a trifle snug.

  Enjoyed another fantastic evening at wonderful Busta to celebrate a birthday…comfort, food, service…perfection! Thank you to Joel, Grant and their superb team for another memorable stay and we very much... read more look forward to our next visit…cheers!