Three night stay here and couldn’t fault the staff and the welcome. The food is great and there is a great choice of whiskies. Lovely quiet room with view. It... read more is good to see how they are fighting back after Covid closure and many measures are in place.

  As a fairly regular visitor to Busta, we are always delighted and impressed with the very high standard of service and customer care they provide. Saturday was no exception and... read more despite how busy the hotel was we were very well looked after and enjoyed a superb meal. A beautiful and very well run hotel with a great team of enthusiastic and friendly staff. Thank you, and we are very much looking forward to our next visit.

  The Covid precautions are spot on. I had no worries about using the restaurant. Had a very good meal. The staff were excellent. They have a pager system for ordering... read more the meal and any other queries. Book early - Shetland was quiet when we were there but the hotel restaurant was busy.

  The inn is old but extremely well-maintained. Everything you would expect from an inn with history: winding hallways, croft-type deep windows, cozy sitting room, impeccable service. Full breakfast and bar.

  We live in Shetland and do not often have the chance to try local hotels. Busta was delightful. We felt completely safe because Covid measures were perfectly applied. Staff were... read more universally charming. Dinner was very good and the wine list was exceptional. We had a Grand Cru St Emilion at a bargain price. Our room was immaculately clean and very comfortable. Busta has definitely become the best hotel inShetland.

  Spent three nights at Busta House in July. We were lucky with excellent warm weather enabling us to explore and enjoy Shetkand from Unst to Mousa and Jarlshof.
The hotel... read more was comfortable. Food and drink tasty and well served. Drinks in the Long Room a delight and the young staff friendly and attentive.
Well recommended.

  We only had one night here after a week on Unst, and we’ll definitely return for a longer stay. It’s a very atmospheric country house hotel with a friendly, enthusiastic... read more and very efficient staff. The dinner menu is comprehensive and the food is very fairly priced. The bedroom, though slightly on the small side, was comfortable with a well equipped bathroom. Great location for exploring the west mainland of Shetland.

  We regularly have a weekend stay. The food is excellent with lots of choice on the menu. They cater for gluten free options too. The rooms are lovely particularly... read more the upgraded bathrooms. The management and staff are friendly, knowledgeable, efficient and attentive. We would highly recommend to anyone

  A fabulous few days at a beautiful hotel. Fantastic food, amazing wine, gin and whisky lists and absolutely incredible staff. Nothing was too much trouble- even organising a last minute... read more taxi to Up Helly Aa.
What a great team of people - we were sad to leave and will definitely hurry back. There’s nowhere else we would rather stay in Shetland now!

  An old characterful building in a gorgeous setting next to a quiet loch, I had an enjoyable overnight stay here as part of a group tour of Orkney and Shetland.... read more The young staff were all incredibly warm, friendly and helpful yet still really efficient - oh that all hotels were as well staffed as this!
The public rooms in the hotel are in the style of the place as a whole, but clean and well maintained. My room (Bigga) was a quirky one - the sloping floor being its most notable feature! (I tried to put the kettle on the bedside table and it immediately slid off...!) The purposely exposed historical graffiti on the plasterwork was an interesting touch; the wallpaper was clean and looked quite new, but sadly the carpet was in quite poor condition and had also creased up in several places around the room. The bathroom was modern but tiny; the shower was ok. The bed was surprisingly comfortable given the slope! The room overlooks the kitchens so was quite noisy with the window open, and sadly you can't see any of the surrounding area.
The Wifi is excellent, really fast, but I couldn't get any phone reception inside the building.
The highlight of any stay here, however, is the food - both our dinner and breakfast were superb and the organisation and efficiency of the eating process, given COVID protocols, was amazing (particularly at breakfast). Both meals were the best I had throughout our tour!

  Wonderful hotel. The young and dynamic staff are a credit to the hotel and the travel industry in the Shetland Islands. Although I was part of a large group the... read more efficiency and care of us at dinner was superb. I enjoyed a dram after my meal and I really appreciated the lovely young female member of staff who was wonderful in conversation and made me feel very welcome. I am sure fault can be found in any hotel but come with the right attitude and you will feel privileged to stay in such a lovely setting with such caring staff.

  Very friendly welcome. Hand washing/ sanitising facilities at the door. Room was excellent although no proper chairs to sit on. Meals were excellent, as always. Pre and after meal drinks... read more in the Long room were very well organised with good social distancing - liked the individual buzzers.

  Had such a lovely stay, such a nice feel to the rooms and great walks around. Service is lovely and the team are so nice. I’d definitely recommend coming... read more here for a few days The food is really good as well, so tasty. Cocktails were lovely too. 🙂 🙂

  The warmest of welcomes at this quaint outpost of the truly magical island of Shetland. The staff are exemplary. The food is plentiful and delicious. The rooms... read more comfortable and in keeping with the age of the building. Not to mention the biggest selection of whiskey ever

  Just got home after 2 weeks at the Busta House. This was our second stay at the Busta, and we had such a wonderful time that the third is already... read more booked. The staff are super-welcoming, friendly, and *nothing* is too much trouble - they go out of their way to ensure your day from the magnificent Busta breakfast to the delicious evening meal runs perfectly. There is no greater joy than to return from a day's coastal walking to drinks and the aroma and warmth of a peat fire in the comfort of the Long Room. A further treat awaits after dining from the splendid menu (who can forget the southern-fried Stenbiter!), choosing from the enormous range of whiskies on offer. The house has a fascinating history, in a spectacular location. We can't wait to return and hope to continue for many years to come.

  Busta House Hotel always have welcoming, polite and attentive staff. The food was great, both in quality and quantity, with the menu including a number of locally sourced products.... read more My room was very comfortable and had an en-suite bathroom.

  Our choice to spend a night at the Busta House Hotel proved to be the right one - excellent. The staff welcoming and very helpful, the food delicious and... read more locally sourced, the place quirky and fun while the bedrooms very comfortable. We met other guests in the Long room after our dinner and had a very socialable evening.
Couldn't recommend Busta House Hotel more...................

  Myself and my wife recently stayed at the Busta house hotel, the stay was fantastic.

Firstly the welcome we received was brilliant, the rooms are well prepared with clean... read more and comfortable beds.

The menu had a wide variety to choose from this also changed daily which i have never stayed at a hotel that does this (nice touch !) the meals we received were well presented and were exceptional. Unfortunately we did not get to meet the kitchen / chef to personally thank them.

Lastly the service from the staff was exceptional, we were greeted firstly from the actual owner of the hotel. The politeness of the staff was amazing, the owner of the busta house should be very pleased and proud with all the staff.

Well done to all.

Best Regards
Mr and Mrs Brown More

  We have dined once or twice each time we have visited Shetland over the last 15 years and have never been disappointed. So many things have changed permanently... read more since lockdowns with so many comforting extras removed. But not at Busta House. We enjoyed two evening meals at Busta House this year and found the welcome as friendly, the food as good and the service as professional as ever. Congratulations to Grant and Joel and their cheerful, efficient team.

  A large room with 4 poster bed and wood panelled walls. A nice en-suite with all amenities. Good wi-fi signal and complimentary phone calls due to poor/lack of mobile signal.... read more /> The hotel is a maze of corridors - at first - but is so charming and tastefully decorated. All of the staff were mindful of our dietary requirements and went out of their way to ensure allergies/tolerances were addressed. The floors are mostly wooden which is what you would expect for a building dating back to the 1500s!