On arrival, it looked very quirky and it was, but in the best possible sense. It was well appointed, with beautiful characterful public rooms. We had a large bedroom, with... read more two brass beds, overlooking the garden and the sea. OK, the sashes on windows didn't work, but the view made up for it. But the food and service were impeccable. The choice of local products and the quality of cooking were outstanding, even if the portions were large. Somewhere I would love to return to.

  Our choice to spend a night at the Busta House Hotel proved to be the right one - excellent. The staff welcoming and very helpful, the food delicious and... read more locally sourced, the place quirky and fun while the bedrooms very comfortable. We met other guests in the Long room after our dinner and had a very socialable evening.
Couldn't recommend Busta House Hotel more...................

  Not your average hotel, the Busta is one with plenty of character! Despite the age of the building it is well appointed with a long spacious lounge, well stocked bar... read more and serves first class food. We stayed as part of a walking group, so ate dinner in the library, which was a treat. All the staff were friendly and helpful. Accommodation was varied as one would expect from the age of the building, nevertheless we found our room more than adequate.

  Why would anyone stay elsewhere in Shetland? Classic Scottish charm. Delightful staff. Good food at a sensible price. Well place to explore the islands.
We really can’t fault it. Perhaps... read more in this environmentally aware age, our sheets and towels didn’t need changing every day nor our bedroom lights switching on in anticipation of our return. I’m sure energy costs will highlight those issues anyway!!
Well done and renewed thanks.

  We LOVED this property for just about everything. We had two twin beds on the top floor. The room was quiet and comfortable, with seemingly new bathroom fixtures (it... read more was an en-suite room). The service on check in and during the stay, and in the nice restaurant, was FANTASTIC. We quickly latched on to Bradley, one of the nicest and hardest working people I've seen in a long time. He was friendly, professional, helpful with suggestions on our ferry trips and walks on Shetland. The property is an historic one, so they have a rustic character and is very charming, as is the garden. Its location is fabulous for touring the whole mainland. We'll be back! From the guest log we can tell that there were a lot of satisfied customers like us.

  Beautiful location; huge room with sea view; lovely old building; cheerful and highly attentive staff; fascinating wine list; hundreds of whiskies; generous portions of well-cooked food - we loved it... read more all!

  Although I’ve eaten here on previous visits to Shetland this was the first time I’ve stayed here and it won’t be my last. The hotel was clean and comfortable. It... read more is rustic and traditional and although it might be considered tired by those preferring a modern hotel I loved it.

The housekeeping of the rooms was excellent but what really stood out was the standard of customer service from all the staff. Made to feel incredibly welcome with a real can do approach. The meals were first class both breakfasts (wide choice) and the extensive dinner menu.

The attention to Covid 19 safety meant our stay was worry free.

Thank you for an excellent stay

  As a fairly regular visitor to Busta, we are always delighted and impressed with the very high standard of service and customer care they provide. Saturday was no exception and... read more despite how busy the hotel was we were very well looked after and enjoyed a superb meal. A beautiful and very well run hotel with a great team of enthusiastic and friendly staff. Thank you, and we are very much looking forward to our next visit.

  A very relaxing and cosy stay at Busta House at a chilly time of year. Staff were very welcoming from the start and gave us a choice of rooms on... read more arrival to our taste. Room was warm, well appointed and welcoming to arrive to. Staff were amongst the most efficient and attentive we have experienced anywhere. The building is quite historic which adds charm to a visit with interesting rooms and furnishings throughout. Food is excellent from a varied menu with a wide choice at breakfast too including locally sourced Smoked Haddock and Kippers, all delivered efficiently. Good adherence to covid guidelines at this tricky time too. Some renovations were taking place ready for the season but any fallout from this will presumably be cleared up prior to busy times ahead and it didn't impact adversely on our stay. Hotel is quiet and in a beautiful island location. We have booked for next year already. More

  Enjoyed another fantastic evening at wonderful Busta to celebrate a birthday…comfort, food, service…perfection! Thank you to Joel, Grant and their superb team for another memorable stay and we very much... read more look forward to our next visit…cheers!

  Myself and my wife recently stayed at the Busta house hotel, the stay was fantastic.

Firstly the welcome we received was brilliant, the rooms are well prepared with clean... read more and comfortable beds.

The menu had a wide variety to choose from this also changed daily which i have never stayed at a hotel that does this (nice touch !) the meals we received were well presented and were exceptional. Unfortunately we did not get to meet the kitchen / chef to personally thank them.

Lastly the service from the staff was exceptional, we were greeted firstly from the actual owner of the hotel. The politeness of the staff was amazing, the owner of the busta house should be very pleased and proud with all the staff.

Well done to all.

Best Regards
Mr and Mrs Brown More

  Now this the best restaurant we have been to in a long while it’s fabulous the food is amazing and the staff where very helpful wonderful atmosphere GO…..
Extremely... read more clean and a very wide menu…
We will definatly go back…
Super location right near the sea..

  Lazy relaxed location with lovely gardens. Beautiful building inside and out with loads of character. Warm and cosy throughout, very high quality food and service. Staff are extremely polite and... read more friendly. It really is difficult to fault the place and its clear that the current owners are really interested in it with money being spent on bedroom upgrades to decor, carpets etc. Highly recommended. Try it once. I could almost guarantee you'll want to return.

  Stayed one night as part of a tour. Service and food fantastic. Would thoroughly recommend the lamb. Historic house in scenic location. Our only small quibble was that... read more the bathroom in our room was exceptionally small. Anyone larger or with mobility issues might struggle with the gap of only 1ft between the toilet and the accessible part of the bath / shower. Bathroom was recently refitted and immaculate but just a trifle snug.

  an exceptionally great place to stay , quirky and old , with lots of history and ambience around it . the staff were beyond excellent , the food and drink... read more was great , as was all the service by the the staff

  Spent 2 nights at the Busta House at the end of our annual trip to Shetland. Never stayed at the Busta House before but have heard many good things about... read more it. It lived up to our expectations. The staff could not have been more welcoming and there were plenty of them. The room was comfortable and spacious and we had a good nights sleep both nights. The breakfast was plentiful and tasty and the best hotel coffee we have ever had. Good selection of cereals, really enjoyed the hot smoked salmon and scrambled eggs and the bannocks were delicious. We ate in the hotel one night and enjoyed pre and post drinks in the long room. It's a fantastic room to sample some of the vast selection of whiskies and/or the local Shetland gin. Food was great and local produce where possible. Only criticism was that my glass of table wine was disappointing and didn't match the standard of everything else. A thoroughly enjoyable stay.
Have already booked again for next year!

  We regularly have a weekend stay. The food is excellent with lots of choice on the menu. They cater for gluten free options too. The rooms are lovely particularly... read more the upgraded bathrooms. The management and staff are friendly, knowledgeable, efficient and attentive. We would highly recommend to anyone

  We stayed here for 3 days in July and when we arrived it was sunny and warm, so drinks in the beautiful grounds it was. The Staff here are... read more fantastic and had the COVID Distancing nailed, by being very organised without feeling regimented. Good breakfast and evening meal. The Staff here really look after you and the Service is super, including the new Staff who were being trained. A relaxed atmosphere here which is nicely helped along with the vast whiskey collection. Their packed lunches for our long walks were epic!

  Had such a lovely stay, such a nice feel to the rooms and great walks around. Service is lovely and the team are so nice. I’d definitely recommend coming... read more here for a few days The food is really good as well, so tasty. Cocktails were lovely too. 🙂 🙂

  A large room with 4 poster bed and wood panelled walls. A nice en-suite with all amenities. Good wi-fi signal and complimentary phone calls due to poor/lack of mobile signal.... read more /> The hotel is a maze of corridors - at first - but is so charming and tastefully decorated. All of the staff were mindful of our dietary requirements and went out of their way to ensure allergies/tolerances were addressed. The floors are mostly wooden which is what you would expect for a building dating back to the 1500s!