Just got home after 2 weeks at the Busta House. This was our second stay at the Busta, and we had such a wonderful time that the third is already... read more booked. The staff are super-welcoming, friendly, and *nothing* is too much trouble - they go out of their way to ensure your day from the magnificent Busta breakfast to the delicious evening meal runs perfectly. There is no greater joy than to return from a day's coastal walking to drinks and the aroma and warmth of a peat fire in the comfort of the Long Room. A further treat awaits after dining from the splendid menu (who can forget the southern-fried Stenbiter!), choosing from the enormous range of whiskies on offer. The house has a fascinating history, in a spectacular location. We can't wait to return and hope to continue for many years to come.

  We visited the Busta House Hotel Restaurant several times during our stay, both for lunch and dinner, and the food was always delicious! Portions were extremely generous and the puddings... read more were lovely too. Staff were super attentive, friendly and organised. I would go so far as to say that this has been the most covid-secure restaurant I have visited, with numerous hand sanitising stations, a one-way system and pagers at the tables.

  Three night stay here and couldn’t fault the staff and the welcome. The food is great and there is a great choice of whiskies. Lovely quiet room with view. It... read more is good to see how they are fighting back after Covid closure and many measures are in place.

  The Covid precautions are spot on. I had no worries about using the restaurant. Had a very good meal. The staff were excellent. They have a pager system for ordering... read more the meal and any other queries. Book early - Shetland was quiet when we were there but the hotel restaurant was busy.

  My son and I had lunch here on our five day visit to Shetland. The ambience was genteel, the food delicious and we were looked after superbly by a lovely... read more young man called Andrew. We enjoyed ourselves so much we went back two days later to repeat the experience and were not disappointed. We would happily recommend this hotel to anyone looking for good food and good service.

  Great location. Interesting building and grounds with some great history. The hotel was just opening post lockdown but had put in place clear and thought through precautions.

Good... read more food would recommend eating here.

  Not your average hotel, the Busta is one with plenty of character! Despite the age of the building it is well appointed with a long spacious lounge, well stocked bar... read more and serves first class food. We stayed as part of a walking group, so ate dinner in the library, which was a treat. All the staff were friendly and helpful. Accommodation was varied as one would expect from the age of the building, nevertheless we found our room more than adequate.

  A large room with 4 poster bed and wood panelled walls. A nice en-suite with all amenities. Good wi-fi signal and complimentary phone calls due to poor/lack of mobile signal.... read more /> The hotel is a maze of corridors - at first - but is so charming and tastefully decorated. All of the staff were mindful of our dietary requirements and went out of their way to ensure allergies/tolerances were addressed. The floors are mostly wooden which is what you would expect for a building dating back to the 1500s!

  I often have had meals at the wonderful Busta House Hotel but have never stayed overnight. Recently I decided to get away from my home for a night. It’s the... read more best decision I could have made. I had a fantastic time and feel rejuvenated. The staff are amazing, hard working and incredibly nice, enthusiastic and committed to their work. They are attentive without being intrusive. They make you feel special, relaxed and at home. I can’t recommend staying enough. I can’t wait to go back again for another stay.

  Thank you for our AWESOME stay in February. Our group of 8 all had an incredible time; from the food to drinks to the lovely rooms and the fantastic service.... read more Everything was brilliant. I'd highly recommend the espresso martinis and the lasagne. The coffee is like rocket fuel too!

  3 of us stayed for 3 nights. Ate in the restaurant twice. Rooms have plenty of space and are clean. Decoration in places is a bit tired but kind of... read more adds to the charm. Food is lovely. Staff are really friendly and accommodating to every request and are happy to give recommendations on where to go and when.

Covid meant a few things were a bit different to what they would have been, but it didn't affect the enjoyment of our stay at all.

Every time we told anyone we were staying at Busta, they always told us we'd got the best hotel on the island. Have to say, I think we agree!

  Had such a lovely stay, such a nice feel to the rooms and great walks around. Service is lovely and the team are so nice. I’d definitely recommend coming... read more here for a few days The food is really good as well, so tasty. Cocktails were lovely too. 🙂 🙂

  Our choice to spend a night at the Busta House Hotel proved to be the right one - excellent. The staff welcoming and very helpful, the food delicious and... read more locally sourced, the place quirky and fun while the bedrooms very comfortable. We met other guests in the Long room after our dinner and had a very socialable evening.
Couldn't recommend Busta House Hotel more...................

  Very friendly welcome. Hand washing/ sanitising facilities at the door. Room was excellent although no proper chairs to sit on. Meals were excellent, as always. Pre and after meal drinks... read more in the Long room were very well organised with good social distancing - liked the individual buzzers.

  This hotel was quite a distance from Lerwick, but with a beautiful view over the lake. The room at Busta House was smallish, but with good storage, although access to... read more the hanging cupboard was hampered by a trouser press hanging on the inside of the cupboard. The major problem was the shower, which did not produce hot water until the 3rd evening. We complained about it early on the morning of the second day to the staff (who in general were friendly and helpful) promised to look at it, but we think that it was our complaint to our tour company, which triggered action and I was finally able to enjoy a hot shower on the third evening. They gave us the 3rd evening meal “on the house” in recompense. Nice, but I would have rather had a hot shower. The water provided for the bath was not hot enough for my husband to have bath on the first evening, but was on the second evening. I can’t use a bath, because of 2 knee replacements. The standard of the restaurant meals (breakfast and dinner) was generally very good, of excellent value and served in huge portions. I was pleased that the restaurant offered a good choice of smoked fish dishes for breakfast. The COVID precautions were reassuringly thorough

  We only had one night here after a week on Unst, and we’ll definitely return for a longer stay. It’s a very atmospheric country house hotel with a friendly, enthusiastic... read more and very efficient staff. The dinner menu is comprehensive and the food is very fairly priced. The bedroom, though slightly on the small side, was comfortable with a well equipped bathroom. Great location for exploring the west mainland of Shetland.

  Recently stayed here for one night with evening meal & breakfast. The staff are going above and beyond to provide an amazing level of customer service. They have... read more worked tirelessly to establish extra cleanliness protocols and sanitation stations. Extra cleaning staff going around also. The rooms are classic and quaint. You can’t get this type of experience anywhere else. The food was absolutely delicious. Well worth the money for the accommodation and the quality of the delicious food. And well done to all the staff for being so professional and treating your customers so well. We will be back.

  Although I’ve eaten here on previous visits to Shetland this was the first time I’ve stayed here and it won’t be my last. The hotel was clean and comfortable. It... read more is rustic and traditional and although it might be considered tired by those preferring a modern hotel I loved it.

The housekeeping of the rooms was excellent but what really stood out was the standard of customer service from all the staff. Made to feel incredibly welcome with a real can do approach. The meals were first class both breakfasts (wide choice) and the extensive dinner menu.

The attention to Covid 19 safety meant our stay was worry free.

Thank you for an excellent stay

  Stayed one night as part of a tour. Service and food fantastic. Would thoroughly recommend the lamb. Historic house in scenic location. Our only small quibble was that... read more the bathroom in our room was exceptionally small. Anyone larger or with mobility issues might struggle with the gap of only 1ft between the toilet and the accessible part of the bath / shower. Bathroom was recently refitted and immaculate but just a trifle snug.

  Stayed here for a few days and would fully recommend it as my 'go to' place when in Shetland.

The hotel is full of character being hundreds of years... read more old and a listed building yet it has great WiFi, satellite TV in the rooms and food to die for. There's none of the miniscule portions you get with some restaurants and it's great quality local fayre. Being in Shetland, seafood is a speciality but there are plenty of other options and vegetarian dishes and along with the bar, it’s all at very reasonable prices. The staff couldn’t be more helpful so I’m sure they would do their best to cater for any other dietary requirements.

The rooms are being fully refurbished and are en-suite with numerous power outlets for laptops etc.

I can’t wait to return.